The Humans
Meet “The Humans” behind The Human Experience — a team dedicated to empowering businesses to thrive. Led by visionary founder Wardah Harharah, and supported by our Global Senior Partners, we specialise in Travel & Hospitality, Retail & Client Services, and Culinary & Dining practices. With 100+ years of combined expertise, we deliver purpose-driven solutions that align brand, customer, and employee experiences to drive growth and transformation.
FOUNDER, CEO/ CHIEF EXPERIENCE STRATEGIST
Wardah Harharah
CCXP, Chartered FCIPD
Is a visionary leader with a proven track record of transforming global organisations over the last 20 years. She has led the transformation of major UAE and Global brands such as:
Wardah Harharah is the Founder and CEO of The Human Experience, bringing over 20 years of global leadership experience focused on transforming business results through the design and implementation of strategies that align brand objectives with company goals, vision, and culture. In the last two decades, Wardah has successfully transformed global businesses across multiple sectors and traversing continents, uncovering the critical missing connection that often leads to business failures — siloed strategies across fundamental pillars of business.
This led to the formation of THE HUMAN EXPERIENCE, a global organisation leading the way in providing integrated strategies that drive sustainable growth.
Wardah’s unique expertise lies in crafting seamless experiences across business, brand, employee, and customer strategies, propelling global brands to number one rankings. Her experience in building start-ups and transforming mature organisations showcases her ability to implement effective strategies that deliver sustainable growth and transformative outcomes.
Today, as the CEO & Chief Experience Strategist of The Human Experience, Wardah is bringing a new approach to business transformation, while empowering communities of engaged and happy employees and customers.

FOUNDER & CEO/ CHIEF EXPERIENCE STRATEGIST
Wardah Harharah,
CCXP, Chartered FCIPD
Is a visionary leader with over 20 years of global leadership experience. Her journey spans multiple sectors and continents, uncovering the root cause of business failures — siloed strategies across key pillars.
This insight led to the creation of The Human Experience, a global organization providing a unified approach in designing brand, customer, employee experience strategies.
Wardah’s expertise in crafting seamless experiences has propelled global brands to top rankings. She has led the transformation of major UAE and Global brands such as:
Our Global Practices
Travel & Hospitality
With years of expertise in luxury travel, we help brands create unforgettable guest experiences that drive loyalty. Our senior partner’s experience with global airlines, award-winning airports, and luxury travel brands ensures every journey is tailored to perfection.
Retail and client experience
We combine top-tier customer service with cutting-edge technology for seamless online and offline luxury retail experiences. Led by a senior partner with expertise in global retail, we elevate client journeys. Our focus includes exceptional concierge and personal shopper services.
Culinary and dining
We blend culinary excellence with exceptional hospitality to create memorable dining experiences. Our senior partner’s extensive background in Michelin-starred restaurants drives our approach. We inspire repeat customers with personalized food and beverage offerings.
Travel & Hospitality
With years of expertise in luxury travel, we help brands create unforgettable guest experiences that drive loyalty. Our senior partner’s experience with global airlines, award-winning airports, and luxury travel brands ensures every journey is tailored to perfection.
Retail and client experience
We combine top-tier customer service with cutting-edge technology for seamless online and offline luxury retail experiences. Led by a senior partner with expertise in global retail, we elevate client journeys. Our focus includes exceptional concierge and personal shopper services.
Culinary and dining
We blend culinary excellence with exceptional hospitality to create memorable dining experiences. Our senior partner’s extensive background in Michelin-starred restaurants drives our approach. We inspire repeat customers with personalized food and beverage offerings.
Testimonials
Wardah is a visionary leader who made significant strides in elevating customer experience by designing exceptional, tailored services and implementing white-glove concierge solutions. Her expertise in creating personalized, luxury-driven experiences sets a new standard for excellence and leaves a lasting impact on both clients and organizations.

Airbnb