FOUNDER & CHIEF EXPERIENCE STRATEGIST

Wardah Harharah

CCXP, Chartered FCIPD, ICF-PCC

 

Is a visionary leader with a proven track record of transforming global organisations over the last 20 years. She has led the transformation of major UAE and global iconic brands including:

Wardah Harharah is the Founder and Chief Experience Strategist of The Human Experience, bringing over 20 years of global leadership expertise in transforming business performance through strategies that align brand, culture, and organizational goals.

Throughout her career, Wardah has led business transformations across continents and sectors—uncovering a common root cause behind organizational failure: siloed strategies across brand, customer, employee, and leadership functions. This insight led to the founding of The Human Experience, a global firm at the forefront of organizational design and development, delivering integrated strategies that bridge business goals with human connection.

Wardah’s unique strength lies in crafting unified, human-centric strategies across business, brand, customer, and employee experience. She has helped global brands achieve #1 rankings and has a proven track record in both scaling start-ups and revitalizing mature enterprises; embedding purpose, agility, and alignment at every level of the organization. As a Certified Organizational Development Practitioner and psychometrist in tools such as DISC™, Hogan, and Talent Predix™, Wardah integrates behavioral science with business strategy to drive sustainable growth.

Today, Wardah is redefining how organizations grow through a distinctive, end-to-end approach that fuses organizational design, cultural transformation, and experience strategy to create workplaces where people thrive and brands lead.

FOUNDER & CHIEF EXPERIENCE STRATEGIST

Wardah Harharah,

CCXP, Chartered FCIPD, ICF-PCC

 

Wardah Harharah is the Founder and Chief Experience Strategist of The Human Experience, bringing over 20 years of global leadership expertise in transforming business performance through strategies that align brand, culture, and organizational goals.

Throughout her career, Wardah has led business transformations across continents and sectors—uncovering a common root cause behind organizational failure: siloed strategies across brand, customer, employee, and leadership functions. This insight led to the founding of The Human Experience, a global firm at the forefront of organizational design and development, delivering integrated strategies that bridge business goals with human connection.

Wardah’s unique strength lies in crafting unified, human-centric strategies across business, brand, customer, and employee experience. She has helped global brands achieve #1 rankings and has a proven track record in both scaling start-ups and revitalizing mature enterprises; embedding purpose, agility, and alignment at every level of the organization. As a Certified Organizational Development Practitioner and psychometrist in tools such as DISC™, Hogan, and Talent Predix™, Wardah integrates behavioral science with business strategy to drive sustainable growth.

Today, Wardah is redefining how organizations grow through a distinctive, end-to-end approach that fuses organizational design, cultural transformation, and experience strategy to create workplaces where people thrive and brands lead.

Testimonials

Wardah is a visionary leader who made significant strides in elevating customer experience by designing exceptional, tailored services and implementing white-glove concierge solutions. Her expertise in creating personalized, luxury-driven experiences sets a new standard for excellence and leaves a lasting impact on both clients and organizations.

Amr Younes Global Director,
Airbnb

Wardah is a proven expert in luxury client services, within the retail industry, known for strategising and executing transformative changes that led to exceptional customer experiences and business results.

Frederic Daniel Global Director Client Services,
Louis Vuitton

Wardah is a customer experience expert with extensive experience in travel businesses, including private aviation. She has a proven track record of crafting bespoke, high-touch journeys, setting new benchmarks in luxury service.

Patrick Gordon Former Chairman & CEO,
Royal Jet, Abu Dhabi